Evolve Wax Spa Privacy Policy

​Evolve Wax Spa ("Evolve," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, book an appointment, purchase a product or service, communicate with us, or otherwise interact with our business.
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1. Information We Collect
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Depending on how you interact with Evolve, we may collect the following types of information:
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Personal and Contact Information

• Name

• Email address

• Telephone number

• Billing information and other contact details you provide

 
Appointment and Service Information

• Appointment dates, times, service selections, and booking history

• Preferences or information you voluntarily provide to help us prepare for your appointment

• Communications with our team regarding appointments, services, or customer support

 
Skincare and Service-Related Information

• Skin sensitivities, allergies, product use, or other information you voluntarily share that may be relevant to your waxing or skincare service

 
Please share only the information necessary for your service. Evolve is not a medical provider, and our services are not a substitute for medical advice or treatment.
 
Payment Information
Payments may be processed by third-party payment providers. We may receive transaction details, payment status, and limited payment-related information. Payment card information may be collected and processed directly by the payment provider rather than stored by Evolve.
 
Website and Device Information
When you visit our website, we or our service providers may automatically collect information such as your IP address, browser type, device information, pages visited, referring websites, and interactions with website content. Cookies and similar technologies may be used for website functionality, analytics, and advertising, depending on your settings and our tools.
 
2. How We Use Your Information
 
We may use the information we collect to:

• Schedule, confirm, manage, and remind you about appointments

• Provide waxing, skincare, retail, and other requested services

• Communicate with you about bookings, changes, cancellations, and customer support

• Process payments and manage transactions

• Respond to questions, feedback, and requests

• Send promotional emails or text messages when you have provided the required consent

• Improve our website, services, customer experience, and marketing

• Maintain business records and protect against fraud, misuse, or security threats

• Comply with applicable laws and enforce our policies

 
We use personal information only for purposes that are reasonably related to our business and permitted by applicable law.
 
3. Cookies and Website Analytics
 
Our website and third-party service providers may use cookies, pixels, and similar technologies to support website functionality, understand website traffic, measure advertising performance, and improve the user experience.
 
You may be able to control cookies through your browser settings or available consent tools. Disabling certain cookies may affect website functionality.
 
If Evolve uses analytics or advertising services, those providers may process website usage information according to their own privacy policies and the settings we have configured.
 
4. Appointment Reminders and Text Messages
 
If you provide your mobile number, Evolve may use it to communicate about appointments, service updates, customer support, or other purposes you have authorized.
 
Promotional text messages will be sent only where the required consent has been obtained. Consent to receive promotional text messages is not a condition of purchasing a service.
 
Text message consent and opt-in information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell or share SMS opt-in data or consent for third-party marketing.
 
We may use service providers to deliver messages on our behalf. These providers may process information as necessary to provide the messaging service and are not authorized to use SMS opt-in information for their own marketing purposes.
 
You can opt out of promotional text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below. Message and data rates may apply. Message frequency varies depending on the type of messages and your interactions with Evolve.
 
Appointment-related and promotional messages may be subject to different consent requirements and preferences.
 
5. How We Share Information
 
Evolve does not sell your personal information for money. We may disclose information in the following circumstances:
 
Service Providers: We may share information with companies that help us operate our business, such as website hosting, appointment scheduling, payment processing, customer communications, analytics, and messaging providers.
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Legal and Safety Reasons: We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate suspected fraud, or protect the safety of our customers or business.
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Business Transactions: Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.
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With Your Direction or Consent: We may share information when you ask us to or otherwise authorize the disclosure.
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We do not authorize service providers to use personal information for purposes unrelated to the services they provide to Evolve, subject to applicable law and the terms of our arrangements with them.
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Mobile phone numbers and SMS opt-in consent are excluded from any general sharing permissions for third-party marketing or promotional purposes.
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6. Third-Party Websites and Services
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Our website may link to third-party websites or use third-party booking, payment, scheduling, or communication tools. Those services may have their own privacy policies and terms.
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Evolve does not control the privacy practices of independent third parties. We encourage you to review their policies before providing information directly to them.
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7. Data Retention and Security
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We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill the purposes described in this Policy, resolve disputes, and meet legal or regulatory obligations.
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We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
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8. Your Privacy Choices and Rights
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Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights.
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You may also opt out of promotional emails using the unsubscribe instructions in the message or opt out of promotional text messages by replying STOP.
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To submit a privacy request, contact Evolve using the contact details below. We may need to verify your identity before processing a request. Certain information may be retained when required or permitted by law.
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9. Children's Privacy
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Evolve's website and services are not intended to collect personal information directly from children without appropriate authorization. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.
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10. Changes to This Privacy Policy
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We may update this Privacy Policy periodically to reflect changes in our business practices, service providers, technologies, or legal requirements. Any updated version will be posted on this page with a revised "Last Updated" date.
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11. Contact Us
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If you have questions about this Privacy Policy or how Evolve handles personal information, please contact:
Evolve Wax Spa

Website: https://www.evolvewaxspa.com/
Email: info@evolvewaxspa.com
Phone: (727)-459-6377
Business Address: 2851 1st Ave N, St. Petersburg, FL 33713